Welcome to Golden Eagle Jewelry Exchange. By engaging with our services or making a purchase, you agree to the following terms and policies:
Sales & Returns
All Sales Are Final. Due to the nature of our products (precious metals, custom jewelry, etc.), we do not accept returns or exchanges unless the item is defective or misrepresented.
Authenticity Guarantee: All items are tested and verified for authenticity prior to sale.
Inspection on Delivery: We recommend inspecting your items immediately upon receipt. Report any issues within 24 hours of delivery.
Buy • Sell • Trade Policy
We offer fair market pricing based on real-time market value for gold, silver, and diamonds.
All items traded or sold to us must be legally owned by the customer and may require ID verification.
No refunds or reversal of transactions after sale/trade is complete.
Repairs & Custom Orders
Repair turnaround times vary depending on the complexity of the work. Estimates are provided before starting.
Custom orders require a non-refundable deposit before work begins.
All repairs and custom work are final sale.
Privacy Policy
We respect your privacy. Any personal information shared with us (name, phone number, payment details, etc.) is used only to complete your transaction or communicate directly.
We respect your privacy. Any personal information shared with us (name, phone number, payment details, etc.) is used only to complete your transaction or communicate directly.
We do not sell or share your information with third parties.We do not sell or share your information with third parties.
Payments
We accept cash, credit/debit cards, Zelle, Apple Pay, and select digital wallets.
All online or remote transactions are securely processed. Fraudulent transactions will be reported.
7. Customer Agreement
We reserve the right to refuse service to anyone suspected of fraud, theft, or suspicious activity.
All items are subject to availability and pricing can change based on market conditions.
Contact Us
For questions, concerns, or claims, please reach out through our social media pages or the contact link in our (link Contact Us on website ) We're here to assist you.